🐛 Feedback & Issues¶
We value your feedback. If you run into any problems while using the service, please reach us through the channels below.
📝 Feedback Channels¶
- Email: [email protected]
- Community: start a topic on the linux.do forum
Before Sending Feedback
Before reaching out, we recommend:
- Checking the FAQ documentation for existing answers
- Making sure the problem is reproducible and noting the steps
💡 What to Include¶
Including the following details helps us locate the issue faster:
- Problem description: what went wrong
- Reproduction steps: where it started to fail
- Screenshots: attach any error messages if available
- Context: the model, client tool, and Base URL you were using
Notes
- Never include your API key or token in feedback
- For account or credit issues, include the email you registered with